Tourism Informatics

T – 01 Artificial Intelligence and Applications

Artificial Intelligence (AI) is transforming digital systems by enabling automation, predictive analytics, intelligent decision-making, and adaptive user experiences. Advances in machine learning, deep learning, natural language processing, and generative AI are reshaping how organizations design and manage information systems. AI enhances operational efficiency, personalization, and strategic planning across sectors.

Beyond technical performance, contemporary AI research increasingly emphasizes transparency, ethics, explainability, and responsible deployment. As AI systems become embedded in organizational and consumer environments, balancing innovation with accountability and trust has become essential.

Topics of interest include but not limited to:

• Machine learning and deep learning models

• Natural language processing and conversational AI

• Recommender systems and personalization

• Generative AI and large language models

• Explainable and responsible AI

• AI-driven decision support systems

• AI governance and organizational impacts

• Emerging AI applications

T – 02 Internet of Things and Smart Tourism 5.0

The Internet of Things (IoT) enables the integration of physical environments with digital infrastructures, forming the backbone of smart tourism ecosystems. Smart Tourism 5.0 builds upon digitalization by introducing a human-centered approach that combines intelligent systems with personalization, sustainability, and social value.

IoT-driven environments enhance operational efficiency, visitor experience, and data-driven decision-making while fostering resilient and adaptive tourism systems. The integration of AI, real-time analytics, and connected infrastructures supports more responsive and inclusive tourism services.

Topics of interest include but not limited to:

• IoT-enabled smart destinations

• Sensor-based visitor management systems

• Real-time tourism data analytics

• Smart hospitality infrastructures

• Human-centric Smart Tourism 5.0 models

• Sustainability through IoT applications

• Integration of IoT and AI

• Emerging trends in smart tourism systems

T – 03 Tourism 5.0 (T5.0): Concept, Ideology and Digital Proposals

Tourism 5.0 represents a paradigm shift toward a more human-centered, sustainable, and innovation-driven tourism ecosystem. Moving beyond automation and efficiency, T5.0 emphasizes personalization, inclusivity, resilience, and responsible technological integration.

This concept envisions digital systems that enhance human creativity, cultural value, and environmental responsibility while leveraging advanced technologies to create meaningful and adaptive tourism experiences.

Topics of interest include but not limited to:

• Conceptual foundations of Tourism 5.0

• Human-centric tourism technologies

• Digital ecosystem design

• Ethical and inclusive innovation

• Policy and governance perspectives

• Sustainable digital experience models

• Ideological and strategic frameworks of T5.0

T – 04 Sustainable Digital Tourism & Smart Governance

Sustainable digital tourism requires the alignment of technological innovation with environmental responsibility, social inclusion, and effective governance mechanisms. Digital systems increasingly support evidence-based policy-making, resource optimization, and responsible tourism development.

Smart governance frameworks integrate data analytics, regulatory mechanisms, and participatory approaches to create resilient and sustainable tourism ecosystems capable of addressing global challenges.

Topics of interest include but not limited to:

• Green information systems

• ESG and digital sustainability reporting

• Data-driven tourism policy

• Climate-responsive digital systems

• Smart governance models

• Circular digital economy

• Responsible digital innovation

T – 05 Cybersecurity, Data Protection and Digital Resilience in Tourism Systems

As digital infrastructures become central to tourism operations, ensuring cybersecurity and data protection has become a strategic priority. Secure information architectures, privacy frameworks, and resilient IT systems are essential for maintaining trust, continuity, and operational stability.

Digital resilience involves proactive risk management, secure system design, and adaptive recovery mechanisms to address evolving cyber threats in interconnected environments.

Topics of interest include but not limited to:

• Secure digital infrastructures

• Data privacy and regulatory compliance

• Cyber risk management strategies

• Digital identity protection

• Resilient cloud and distributed systems

• Crisis management in digital environments

• Secure AI deployment

T-06  Digital Transformation in Tourism: Strategies, Technologies and Innovation

Digital transformation reshapes organizational structures, business models, and value creation mechanisms. Strategic integration of emerging technologies enables innovation, competitiveness, and long-term sustainability.

Effective transformation requires not only technological adoption but also organizational change, leadership alignment, and digital capability development.

Topics of interest include but not limited to:

• Digital strategy development

• Innovation management

• Platform-based business models

• Blockchain and distributed systems

• Cloud computing and enterprise systems

• Digital maturity assessment

• Organizational change and transformation

T – 07 Social Media Analytics and Tourism Intelligence Research & Theory (SMART-T)

Digital platforms generate large volumes of behavioral, experiential, and social data that offer valuable insights into user preferences and market dynamics. Advanced analytics techniques enable organizations to transform unstructured data into actionable intelligence.

Theoretical and empirical research in tourism intelligence contributes to improved forecasting, strategic planning, and personalized service delivery.

Topics of interest include but not limited to:

• Sentiment and opinion mining

• Tourism demand forecasting

• Social network analysis

• Big data analytics

• Behavioral modeling

• Recommender systems

• Theory-driven tourism intelligence research

T-08  General Topics in MIS

Management Information Systems continue to evolve through technological innovation, interdisciplinary integration, and emerging digital paradigms. Research in MIS contributes to the design, governance, and strategic use of information systems across diverse sectors.

This track welcomes theoretical, empirical, and applied research that advances the understanding of digital systems and their organizational and societal impacts.

Topics of interest include but not limited to:

• Information systems design and architecture

• Digital innovation and governance

• Enterprise systems and IT strategy

• Decision support systems

• Emerging digital technologies

• Socio-technical systems

• Organizational and societal impacts of IT